On Wednesday May 21st, BDPA Philadelphia (nation’s most influential professional IT organization) will get a rare look inside SEPTA’s Command Center at 1234 Market Street, Philadelphia, PA. 19107
SEPTA’s Command Center, the first of its kind, opened ten years ago to to bring together all essential personnel and under one roof and on one floor to improve efficiency, safety and communications between departments with the goal to increase customer service.
As the nation’s fifth last mass transit system, SEPTA offers all modes of public transportation including bus, subway, trolley, light rail, commuter rail and paratransit services. The tour will provide attendees an opportunity to see first hand how SEPTA personnel manage day-to-day operations and emergencies.
SEPTA’s Control Center tour led by Michael Zalenski, Director of Emerging and Specialty Technology will consist of an overview of 7 separate areas:
- Bus Operations – Manages the daily operation of over 1200 buses, operating on 123 routes and carrying approximately 500,000 passengers daily.
- Police Dispatch – Provides communication for SEPTA’s uniformed Police Department plus communication with Philadelphia Police and Suburban Municipality Police.
- Rail Transit (Subway/Elevated, Light Rail) – Provides communication and Control for two Subway/Elevated Lines and nine Light Rail Lines.
- Paratransit Dispatch – Provides dispatching service for privately contracted operators offering door to door Paratransit service for elderly and disabled riders.
- Power Dispatch – Provide power dispatching for all electrified rail lines. Two independent power networks are utilized: one for DC traction for Subway/Elevated, Light Rail and Trackless Trolley Lines, and one for AC traction for commuter rail lines.
- Railroad Dispatch – Provides communication and control for ten of SEPTA’s 13 commuter rail lines (other three are dispatched and controlled by AMTRAK), Also dispatches CSX and NS freight trains.
To join us, please register here.